It is understood that single-family residents who have signed the Heating Supply Contract with Jinan Heating Group should pay the heating fee at the customer service business halls and shared business halls of Jinan Heating Group with their payment information cards before November 15th according to the time and amount agreed in the contract, and they can also pay through the WeChat public platform of Jinan Heating Group, Alipay and the website of Jinan Heating Group (www.jnreli.com).
Users with Jinan Post Office, Industrial Bank (with Industrial Bank savings card), Shanghai Pudong Development Bank, Qilu Bank, China CITIC Bank, China Construction Bank, China Everbright Bank and Minsheng Bank Card can pay fees at various bank outlets. Users holding China Merchants Bank, Industrial Bank, Shanghai Pudong Development Bank, Qilu Bank, China CITIC Bank, China Construction Bank, China Everbright Bank and Minsheng Bank Card can pay through online banking and mobile banking.
Near the heating period, the customer service business hall often appears the phenomenon of getting together to pay fees. Here Jinan Thermal Power Group reminds users who have not paid fees that they can choose to pay fees through multiple channels.
If citizens have heating problems, they can call the 24-hour customer service hotline of Jinan Thermal Power Group Co., Ltd. at 88812319 for consultation.