Frequently asked questions:

  

  1. Are you a factory or a trading company?

  We are a factory,founded in 2006, has over 8 years experience in producing thermostat, heaters,

  voltage protector, solar controller etc.

  2. What certification you have?

  Products are with CE, RoHS, IP55, Design Patent, Utility Patent, etc.

  Management system: ISO9001: 2008

  3. What is your advantages compare with others?

  We have patent for most our products, which protect our absolute right for the product, also keep the advantage on price, we are factory, so we are more special on product technical, which can keep

  fluent communication with customer, we are factory, so we have capacity to keep enough stock for

  our customer, we have priority on product producing time and stock sales.

  4. Can I get some samples?

  Yes, Sample Orders Welcomed.

  5. Do you have thermostat stock?

  Yes, we usually keep about 200pcs in stock. We usually keep parts in stock, for 1000pcs, our

  producing time will be only one week.

  6. Do your products are 100% testing?

  Yes, all our products are 100% testing, half finished 100% testing and finished 100% testing.

  7. What is your warranty for your products?

  2 Years.

  8. Can I use my own LOGO or design on goods?

  Yes. Customized logo and design on mass production are available.

  9. Can I choose the colors?

  Yes, Customized color is available.

  10. What is your delivery time?

  200pcs is in stock, 3 days for 500pcs, 7 days for 1000pcs, 25 days for 5000pcs.

  11. Can I trust you ?

  Absolutely YES. We are “Alibaba” verified supplier for 5 years.

  12. May I visit our factory?

  Sure, welcome any time. We can also pick you up at airport and station.

  13. What exhibition you attended and will attend?

  Russia ELEKTRO-2013

  Canton Fair 2014

  POWER KAZAKHSTAN 2014

  HONGKONG ELECTRONCS FAIR 2015

  Middle East Electricity(MEE2016)

  14. What kind of service you can provide?

  OEM, ODM, Design, Producing, Technical Support, Sales Support, After-sales service,

  24-Hours hot line: 0086-15168778839 Skype: dobettergroup3 Whatsapp/Wechat: 008615168778839

  15. What kind of material you use for thermostat ?

  We use fireproof UL 94 V-0 class PC and ABS, our thermostat is fireproof.


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